Signature Retail Services

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Corporate Headquarters & Field Support Center West Coast Division East Coast Office (coming June 2010) Southeast Atlanta Office (coming June 2010)

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Our History

Signature Retail Services was incorporated in February of 2005 as a successor corporation to Consumer 500 Enterprises to focus exclusively on service at The Home Depot. Since that time we have expanded to cover some of the largest retailers and brands across several classes of trade. SRS was founded to develop and maintain a platform for growth large enough to accomplish the goals of the company. In the begining we covered just IL and WI, through quality growth, we performed work in 49 states in 2007. Consumer 500 Enterprises and SRS share many of the talented people that have grown both business, so they also share a lot of the history.

2008	-	Expanded continuity service nationally. Performed field repair work at all Sam's Clubs and West Marine locations. Added Office Max, Belk's & Gander Mountain as installation, In-Store Service, and remodel customers.
2007	-	Executed Special Projects & installation work successfully in 49 states. Developed Project Management program with Under Armour for shop installs at The Sports Authority & other retailers. Received Home Depot Outstanding Contributor Award.
2006	-	Pioneered the formation of Dedicated In-Store Sales model in Home Improvement. Developed Target Team for new store fixturing & remodels nationwide. Received Home Depot Outstanding Contributor Award
2005	-	Awarded The Home Depot ISS contract for the Midwest in depts. 21-22-30
2004	-	Finalized company ramp-up and completed implementation of PACE hand held technology in field operations.
2003	-	Implemented additional real time technology tools, including mapping & time tracking software for managing in-store service. We also added a middle management layer & a project management team.
2002	-	Introduced Career Path 2002 for emerging middle managers.
2001	-	Developed and implemented electronic reporting capabilities.
2000	-	Consumer 500 hits 14 Midwestern states, over 70 employees, servicing over 200 stores regionally.
1999	-	Received the Home Depot "Manufacturers Rep Group of the Year" Award.
1994	-	Opened first Home Depot in the Midwest Division. Began merchandising and construction at The Home Depot.
1991	-	Set up retail service division, specializing in retail warehouse and home center customers. Covered 3 Midwestern states with 4 employees. Rep of the year NoviAmerican & DQB.